19+ Professional Ways to Say “Unfortunately”

By Mariah Cannon

Navigating professional conversations often requires careful phrasing, especially when delivering bad news or managing expectations. Words like “unfortunately” can soften the impact, but relying on them too often might feel repetitive or insincere. That’s where having a diverse vocabulary comes in handy!

This article will equip you with polished and professional alternatives to say “unfortunately” without losing the tone of tact and respect. Whether you’re crafting an email, presenting a proposal, or having a difficult conversation, these phrases will help you communicate more effectively.

Ready to level up your professional communication? Let’s dive in!

List of Professional Ways to Say “Unfortunately”

  • Regrettably
  • Sadly
  • It’s Unfortunate That
  • To My Regret
  • With Regret
  • I Am Sorry to Say
  • It Is with Regret
  • I Must Inform You
  • I Regret to Inform You
  • Unhappily
  • I’m Afraid
  • Regretfully
  • I’m Sorry to Report
  • It’s Disappointing That
  • I’m Sorry to Announce
  • With Sincere Regret
  • It Is Disheartening
  • I’m Saddened to Say
  • Unfortunately, It Appears
  • It’s Disheartening to Note
  • I’m Sorry to Advise
  • It Pains Me to Say
  • It’s Unfortunate to Note
  • I’m Reluctant to Say
  • It’s Unlucky That

Regrettably

Scenario: Email informing a client about a delay in project delivery

Subject: Update on Project Timeline

Dear Leo,

Regrettably, we are facing an unexpected delay in the delivery of your project. Due to unforeseen circumstances, we will need an additional week to complete the task. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

Best regards, Henry

Sadly

Scenario: Email informing a colleague about the cancellation of a meeting

Subject: Meeting Cancellation

Hi Leo,

Sadly, I have to inform you that the meeting scheduled for tomorrow has been canceled. An urgent matter has come up that requires immediate attention. We will reschedule the meeting at the earliest convenience. Thank you for your flexibility.

Best, Henry

 It’s Unfortunate That

Scenario: Email notifying a team about a project’s budget cut

Subject: Important Project Update

Dear Team,

Unfortunately, we have received a budget cut for our current project. This will necessitate some adjustments in our plans and scope. I appreciate your cooperation as we navigate these changes and continue to work towards our goals.

Sincerely, Henry

To My Regret

Scenario: Email informing a partner about the discontinuation of a product line

Subject: Discontinuation of Product Line

Dear Leo,

To my regret, we have decided to discontinue our XYZ product line. This decision was made after careful consideration of market trends and sales performance. We value our partnership and will work closely with you to minimize any disruption.

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Best regards, Henry

With Regret

Scenario: Email notifying a client about a service disruption

Subject: Service Disruption Notification

Dear Leo,

With regret, I must inform you that there will be a temporary disruption in our services due to scheduled maintenance. The downtime is expected to last approximately three hours. We apologize for any inconvenience and will do our best to restore services as quickly as possible.

Best, Henry

I Am Sorry to Say

Scenario: Email informing an applicant about not being selected for a position

Subject: Application Update

Dear Leo,

I am sorry to say that we have decided to move forward with another candidate for the position. Your qualifications were impressive, and it was a tough decision. We will keep your resume on file for future opportunities. Thank you for your interest in our company.

Sincerely, Henry

It Is with Regret

Scenario: Email announcing a price increase to customers

Subject: Important Pricing Update

Dear Valued Customer,

It is with regret that we announce a price increase for our services starting next month. This decision was made to ensure the continued quality and sustainability of our offerings. We appreciate your understanding and continued support.

Best regards, Henry

I Must Inform You

Scenario: Email informing a colleague about a policy change

Subject: Policy Change Notification

Dear Leo,

I must inform you of a new policy change that will take effect next month. This change impacts our remote work arrangements. We will discuss the details and implications in our next team meeting. Your cooperation is appreciated.

Best, Henry

I Regret to Inform You

Scenario: Email notifying a client about a missed deadline

Subject: Missed Deadline Notification

Dear Leo,

I regret to inform you that we were unable to meet the agreed-upon deadline for your project. We encountered several challenges that delayed our progress. We are working diligently to complete the project as soon as possible. Thank you for your patience.

Sincerely, Henry

Unhappily

Scenario: Email informing a team about a project’s cancellation

Subject: Project Cancellation

Dear Team,

Unhappily, I must announce that our current project has been canceled due to changes in company priorities. This decision was beyond our control. We will reassign you to new projects soon. Thank you for your hard work and understanding.

Best regards, Henry

I’m Afraid

Scenario: Email informing a customer about a back order situation

Subject: Backorder Notification

Dear Leo,

I’m afraid your recent order is currently on backorder. We are working with our suppliers to expedite the delivery. We apologize for any inconvenience this may cause and appreciate your patience.

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Best, Henry

Regretfully

Scenario: Email informing an employee about a denied leave request

Subject: Leave Request Update

Dear Leo,

Regretfully, your recent leave request has been denied due to staffing constraints. We understand the importance of personal time and will try to accommodate your request in the future. Thank you for your understanding.

Sincerely, Henry

I’m Sorry to Report

Scenario: Email informing a team about a failed project milestone

Subject: Project Milestone Update

Dear Team,

I’m sorry to report that we did not meet our latest project milestone. Several factors contributed to this, and we are analyzing the situation to make necessary improvements. Your continued effort and focus are appreciated as we move forward.

Best regards, Henry

It’s Disappointing That

Scenario: Email informing a client about a postponed event

Subject: Event Postponement

Dear Leo,

It’s disappointing that we have to postpone the event scheduled for next week. Due to unforeseen circumstances, we need more time to ensure everything is in place. We will provide a new date soon. Thank you for your understanding.

Best, Henry

I’m Sorry to Announce

Scenario: Email notifying employees about a company’s downsizing

Subject: Important Company Update

Dear Team,

I’m sorry to announce that our company will be downsizing due to current market conditions. This will affect several departments, and we will provide support to those impacted. Your contributions have been invaluable, and this decision was not made lightly.

Sincerely, Henry

With Sincere Regret

Scenario: Email informing a partner about the end of a collaboration

Subject: End of Collaboration

Dear Leo,

With sincere regret, I must inform you that our collaboration on the current project will be coming to an end. Circumstances have changed, and we need to redirect our efforts. We hope to work together again in the future.

Best regards, Henry

It Is Disheartening

Scenario: Email notifying a team about a project’s underperformance

Subject: Project Performance Update

Dear Team,

It is disheartening to report that our project has not performed as expected. We need to reassess our strategies and make necessary adjustments. Your feedback and ideas will be crucial as we move forward.

Best, Henry

I’m Saddened to Say

Scenario: Email informing a colleague about a client’s negative feedback

Subject: Client Feedback

Dear Leo,

I’m saddened to say that we received some negative feedback from a client regarding our recent deliverable. We need to address their concerns promptly. Let’s discuss how we can improve our approach in our next meeting.

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Sincerely, Henry

Unfortunately, It Appears

Scenario: Email informing a customer about an out-of-stock item

Subject: Out-of-Stock Notification

Dear Leo,

Unfortunately, it appears that the item you ordered is currently out of stock. We apologize for the inconvenience and will notify you as soon as it becomes available again. Thank you for your understanding.

Best regards, Henry

It’s Disheartening to Note

Scenario: Email informing a team about a failed product test

Subject: Product Testing Results

Dear Team,

It’s disheartening to note that our latest product test did not meet the required standards. We need to revisit our development process and identify the areas for improvement. Your commitment to quality is greatly valued.

Best, Henry

I’m Sorry to Advise

Scenario: Email notifying a client about a service discontinuation

Subject: Service Discontinuation Notice

Dear Leo,

I’m sorry to advise that we will be discontinuing the ABC service starting next month. This decision was made after extensive review and consideration. We will assist you in transitioning to an alternative solution. Thank you for your loyalty and understanding.

Sincerely, Henry

It Pains Me to Say

Scenario: Email informing a colleague about the failure of a proposal

Subject: Proposal Update

Dear Leo,

It pains me to say that our proposal was not accepted by the client. We put in a lot of effort, and it’s disappointing. Let’s review their feedback and prepare for the next opportunity. Thank you for your hard work.

Best, Henry

It’s Unfortunate to Note

Scenario: Email notifying a team about a missed opportunity

Subject: Missed Opportunity

Dear Team,

It’s unfortunate to note that we missed the opportunity to partner with XYZ Company. Their decision was based on factors beyond our control. Let’s learn from this experience and continue to strive for excellence.

Best regards, Henry

I’m Reluctant to Say

Scenario: Email informing a colleague about a policy violation

Subject: Policy Violation

Dear Leo,

I’m reluctant to say that your recent actions have violated our company policy. We need to discuss this matter further to understand the situation and determine the appropriate steps forward. Please arrange a meeting at your earliest convenience.

Sincerely, Henry

It’s Unlucky That

Scenario: Email notifying a client about an unexpected delay

Subject: Project Update

Dear Leo,

It’s unlucky that we are experiencing an unexpected delay due to supply chain issues. We are working diligently to resolve the situation and will keep you updated on our progress. We apologize for any inconvenience caused.

Best, Henry

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